How to properly import CSV files to Microsoft Excel
Many of our users also use MS Excel to view the csv file and face similar issues, however this is a general issue and not specific to the botsol app.
Let's see how you can import the data to MS Excel with correct encoding and format.
Open MS Excel, Click File > New and double click Blank WorkBook.

Click the "Data" tab, click the "From Text" icon as shown in screenshot below. It will open a dialogue box to select the file, Select the CSV file you want to import, and click Import.

From step 1 of the Text Import Wizard, select "Delimited" as file type and select UTF-8 encoding "65001 : Unicode (UTF-8)", Click Next



From the next window, you can select if you want to add this data to current sheet or create a new sheet, chose whatever you want.
Now you can see the data is showing correctly, there are no strange characters and all the columns are well formatted.

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